📜 THE LEGAL BITS

Terms & conditions

People Snake & Ladder is a game site. By using it you agree to play fairly and not to interfere with the game, other players or the site itself.

Coins are virtual. They are for use in the game only. They have no cash value, cannot be exchanged for money, and cannot be transferred to another account.

Your account. Keep your password to yourself. You are responsible for what happens on your account. Accounts found cheating, automating play or abusing the site may be closed, and any coins on them are lost.

Refunds. If something goes wrong with a purchase — coins do not arrive, you are charged twice, or a fault on the site stops the game working — tell us and we will try to fix it first. Most problems can be sorted out in a few minutes.

If we cannot fix it, you get your money back. That is the whole policy. We are not going to keep your money for something that did not work.

What is not refundable is simply changing your mind. Coins are delivered to your account the moment a payment clears, so once they are spent in the game they cannot be returned.

To ask for a refund, use the contact page and include your order number. Payments are processed by Stripe.

The service. The game is provided as it is. We do our best to keep it running but cannot promise it will never be down.

Privacy

Who we are. People Snake & Ladder (peoplesnakeladder.com) is run by its owner. You can reach us at any time through the contact page.

What we keep. Your player name, your email address, your coin balance, your game settings and your order history. If you write to us through the contact form we also keep your message so we can reply. Like most websites, our server and the services we use may log your IP address, browser type and the pages requested, to keep the site running and secure. Our own pages also record which page was visited and which website sent the visitor, so we can see how many people use the site.

Why we use it. To run your account, deliver what you buy, answer your messages, keep the game fair and secure, and meet our legal and tax obligations.

Your password. Stored scrambled, not as text. Nobody here can read it, which is also why we can never tell you what it is.

Card details. We never see them. Payments are handled entirely by Stripe, our card provider. Your card number is entered on Stripe’s secure payment page and never touches this site. Stripe handles your payment under its own privacy policy.

Advertising. The site is supported by advertising from Google AdSense. Google and its advertising partners may use cookies and similar technologies to show and measure ads. See “Advertising cookies” in the Cookies section below for what that involves and the choices you have.

Who else gets your data. Only the services needed to run the site: our web host, Stripe for payments and Google for advertising. We do not sell your personal data.

How long we keep it. We keep your account details while your account is open. Records of completed orders are kept for as long as the law requires for accounting and tax.

Your rights. Depending on where you live (for example under the UK or EU GDPR), you may have the right to see, correct or delete your personal data, to object to or restrict some uses of it, and to complain to your data protection authority (in the UK, the Information Commissioner’s Office). To use any of these rights, ask us through the contact page.

Deleting your account. Ask us and we will remove it, along with your personal details. Records of completed orders are kept where the law requires it.

Children. The game is family friendly, but accounts and purchases are meant for adults. If you are under 18, please ask a parent or guardian before creating an account or buying coins. We do not knowingly collect personal data from children under 13; if you think we have, tell us and we will delete it.

Cookies

Cookies are small files stored on your device. We use two kinds.

Essential cookies. These are always on. The site cannot work without them.

Advertising cookies. We use Google AdSense to show ads, which helps keep the game free to play. Google and its partners may use cookies, device identifiers and similar technologies to show ads and measure how they perform and, if you agree, to personalise the ads you see based on your visits to this and other websites.

Where the law requires it, for example for visitors in the UK, the European Economic Area and Switzerland, advertising cookies are only used if you agree through the cookie message shown on the site, and you can change your choice later using the link provided with that message. If you decline, you may still see ads, but they will not be personalised using your browsing history.

Learn how Google uses information from sites that use its services at policies.google.com/technologies/partner-sites. You can manage or switch off personalised ads in Google Ads Settings, or through aboutads.info or youronlinechoices.com.

Managing cookies. You can delete or block cookies in your browser settings. If you block essential cookies you will be signed out, your cart will be empty and parts of the game may not work.

Questions about any of this?

If something here is unclear, or you want your account or data removed, just ask.

✉️ Get in touch